When attempting to activate Office 2010 receive error "An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070190)"
After installing
Office 2010 Service Pack 2, you may receive the following error when
attempting to Internet activate Office 2010:
This activation error is currently being investigated. To activate Office 2010, please use one of the following workarounds:
1. Activate Office 2010 by using OSPP.VBS.
a. Open an administrative command-prompt
b. Run one of the following command-lines based on your Operating System:
x86
cscript "C:\Program Files\Microsoft Office\Office14\ospp.vbs" /act
x64
cscript "C:\Program Files (x86)\Microsoft Office\Office14\ospp.vbs" /act
2. Open any Office 2010 program using Run as Administrator
a. Go to Start | All Programs | Microsoft Office
b. Hold down the 'Shift' key and right-click any Office 2010 Program (ex. Microsoft Word 2010) and select Run as administrator
c. Follow the prompts to internet activate
3. Change the UserOperations key under HKEY_LOCAL_MACHINE\Software\Microsoft\OfficeSoftwareProtectionPlatform to have a value of 1. Can automate this by running the following from an elevated command prompt:
reg add HKEY_LOCAL_MACHINE\software\microsoft\officesoftwareprotectionplatform /v USEROPERATIONS /t REG_DWORD /d 1 /f
After running this command, open any Office 2010 program and follow the prompts to internet activate.
Note - Setting UserOperations to a value of 1 permits administrator-privileged license operations including Internet or telephone activation by standard users.
4. If using a volume license version of Office 2010, use KMS activation instead of MAK activation. For further information on KMS activation in Office 2010, please refer to the following Microsoft articles:
Plan KMS activation of Office 2010
http://technet.microsoft.com/en-us/library/ff603508(v=office.14).aspx
Deploy volume activation of Office 2010
http://technet.microsoft.com/en-us/library/ee624357(v=office.14).aspx
This activation error is currently being investigated. To activate Office 2010, please use one of the following workarounds:
1. Activate Office 2010 by using OSPP.VBS.
a. Open an administrative command-prompt
b. Run one of the following command-lines based on your Operating System:
x86
cscript "C:\Program Files\Microsoft Office\Office14\ospp.vbs" /act
x64
cscript "C:\Program Files (x86)\Microsoft Office\Office14\ospp.vbs" /act
2. Open any Office 2010 program using Run as Administrator
a. Go to Start | All Programs | Microsoft Office
b. Hold down the 'Shift' key and right-click any Office 2010 Program (ex. Microsoft Word 2010) and select Run as administrator
c. Follow the prompts to internet activate
3. Change the UserOperations key under HKEY_LOCAL_MACHINE\Software\Microsoft\OfficeSoftwareProtectionPlatform to have a value of 1. Can automate this by running the following from an elevated command prompt:
reg add HKEY_LOCAL_MACHINE\software\microsoft\officesoftwareprotectionplatform /v USEROPERATIONS /t REG_DWORD /d 1 /f
After running this command, open any Office 2010 program and follow the prompts to internet activate.
Note - Setting UserOperations to a value of 1 permits administrator-privileged license operations including Internet or telephone activation by standard users.
4. If using a volume license version of Office 2010, use KMS activation instead of MAK activation. For further information on KMS activation in Office 2010, please refer to the following Microsoft articles:
Plan KMS activation of Office 2010
http://technet.microsoft.com/en-us/library/ff603508(v=office.14).aspx
Deploy volume activation of Office 2010
http://technet.microsoft.com/en-us/library/ee624357(v=office.14).aspx
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